Frequently Asked Questions
Q: When will the art print file be sent to me?
A: All files will be emailed within five minutes of purchase to the email address that you provided. A
download link will also appear on "Thank You For Your Order..." page.
Q: How do I download an art print file?
A: Within the email there will be a link to download the file. We recommend downloading the file to your
desktop so it's easy to find when uploading it to an online printer.
Q: What size art prints can I print from one file?
A: Each art file that you purchase and download from The Union can be printed in the following sizes:
Q: What if I want to print a file in a size that is not mentioned above?
A: If you'd like to print a file in a size other than the ones listed above, you will likely encounter a print
that has been cropped (parts of the art print are missing) or pixelated (the image isn't clear.) If you need a
print size that is not listed above, please contact us directly!
Q: Do you recommend a specific printer or framer?
A: Yes! We've done the research for you. Click here to see a list of printers and framers that we recommend
based on your budget and needs.
Q: What type of paper do you recommend?
A: We recommend using a matte, cotton paper that will allow the ink to be more vibrant and crisp.
Q: Can I use these art print files for commercial use?
A: All art print files from The Union are for personal use only. If you're interested in
commercial use, please contact us directly.
Q: How many downloads of each print will The Union sell?
A: Since we sell only limited-edition print downloads, we retire a print after it's reached it's purchase
capacity at 150. This quantity makes the arwork at The Unioni truly unique, considering some online
galleries cap their limited-edition prints at a quantity of 1,000.